设计和开发"Helder in Gesprek":一种支持记忆诊所以人为中心的沟通工具
Tanja J de Rijke1,2,3,4, Kyra Km Kaijser1,3, Dianne Vasseur5
1Department of Medical Psychology, Amsterdam UMC Location University of Amsterdam, Amsterdam, The Netherlands.
Digital health
|January 23, 2026
概括
一个名为Helder in Gesprek的新工具被开发出来,以帮助认知障碍患者在记忆诊所中沟通他们的需求. 用户测试显示了积极的接待,并确定了该以人为中心的沟通辅助工具的改进领域.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 医疗保健通讯 医疗保健通讯
背景情况:
- 在记忆诊所中,以人为中心的有效沟通至关重要,但往往不足.
- 患有认知障碍的人需要在咨询期间得到支持,以表达他们的需求和偏好.
研究的目的:
- 为经历认知投诉的个人开发一个支持工具,在记忆诊所设置中表达他们的需求和偏好.
- 加强认知投诉患者和临床医生之间的以人为中心的沟通.
主要方法:
- 采用以人为中心的设计方法,涉及患有痴呆症的共同研究人员.
- 通过问卷和重点小组识别和阐述问题.
- 与患者,护理合作伙伴和临床医生共同设计会议为原型开发提供了信息.
- 测试原型的可用性和用户体验 (UX),使用大声思考,采访和问卷.
主要成果:
- 共同研究人员强调,临床医生需要了解患者的整体生活环境.
- 在数字和模拟两种格式的"Helder in Gesprek" ("在对话中清晰") 工具中进行了原型设计.
- 可用性测试表明用户对原型的态度是积极的,对导航,系统反,可理解性和认知负载有具体的反.
结论:
- 以人为中心的设计过程成功为创建"Helder in Gesprek"原型提供了信息.
- 可用性和用户体验测试结果为重新设计和未来临床实践中的可行性研究提供了宝贵的见解.
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