太耗尽了可以帮助吗? 工作超负荷如何加剧心理压力,为什么积极主动的人格可以充当缓冲器?
Zesheng Wei1, Juling Wang2, Quanyi Gao2
1Department of Human Resource Management, School of Economics and Management, Xi'an Technological University, Xi'an, China.
Frontiers in psychology
|January 26, 2026
概括
工作超负荷增加了心理压力,减少了帮助行为. 然而,积极主动的人格可以缓冲这种影响,帮助员工管理繁重的工作负载并保持帮助行为.
科学领域:
- 组织心理学 组织心理学
- 职业健康心理学 职业健康心理学
- 行为管理是指行为管理.
背景情况:
- 工作需求-资源 (JD-R) 模型通过工作需求和资源来解释员工福祉.
- 积极主动性文学强调个人主动性在管理工作环境.
- 了解工作超负荷,心理压力和帮助行为之间的相互作用对于组织的有效性至关重要.
研究的目的:
- 调查将工作超负荷与帮助行为联系在一起的心理机制.
- 在这种关系中检查主动人格的边界条件.
- 将JD-R模型与主动性文献整合起来.
主要方法:
- 使用了四波多源数据集.
- 样本包括来自中国制造业公司的366名员工-监督员二元组.
- 采用定量分析来测试假设关系.
主要成果:
- 工作超负荷与心理压力有积极的关系.
- 心理压力会对帮助行为产生负面影响.
- 积极主动的人格显著缓冲了工作过载对心理压力的负面影响,从而削弱了对帮助行为的间接影响.
结论:
- 工作超载可以耗尽资源,导致心理压力和减少帮助行为.
- 积极主动的人格作为一个至关重要的个人资源,减轻了高工作要求的不利影响.
- 调查结果强调了培养员工积极主动的特质的重要性,以应对苛刻的工作环境并保持亲社会行为.
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