对效率的反对:社交媒体上的摩擦
Joshua Garland1, Joe Bak-Coleman2,3, Susan Benesch4
1Arizona State University, Tempe, AZ USA.
概括
社交媒体 社交媒体
科学领域:
- 数字媒体研究数字媒体研究
- 人与计算机的互动.
- 复杂系统理论 复杂系统理论
背景情况:
- 社交媒体平台通常优化效率,影响用户参与和信任.
- 这种追求效率可能会加剧诸如两极分化和错误信息等问题.
- 需要替代设计原则来促进更健康的在线环境.
研究的目的:
- 挑战社交媒体设计中的效率优先范式.
- 探索"摩擦"――故意减缓用户交互――作为一种有益的设计策略.
- 提出一个框架来分析和实施数字平台上的摩擦.
主要方法:
- 关于摩擦和复杂系统的跨学科文献综述.
- 分析现实世界的例子和行业实验.
- 关于用于摩擦分析的状态空间表示的建议.
- 设计实验研究来测试摩擦的影响.
主要成果:
- 在没有审查的情况下,摩擦可以减轻两极分化,错误信息和有毒内容.
- 提出了一个多维框架,以了解摩擦的各种应用.
- 提出了实验设计,以研究摩擦对信息生态系统的影响.
结论:
- 倡导从效率转向使用摩擦的更有意识的设计方法.
- 强调摩擦在塑造数字空间和用户行为的关键作用.
- 强调深思熟虑的减速对改善在线环境的潜力.
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