患者在日间手术中进行手术前电话教育的经验:一项定性研究
Mira Rajala1, Maria Kääriäinen2, Anitta Tanhua3
1Research Unit of Health Science and Technology, Medical Research Centre Oulu, Faculty of Medicine, University of Oulu, Oulu, Finland; The Finnish Centre for Evidence-Based Health Care: A Joanna Briggs Institute Centre of Excellence Group, Helsinki, Finland.
概括
患者对手术前的电话教育非常满意,并重视个性化和以患者为中心的方法. 通过创新策略和技术加强沟通,可以进一步改善健康结果和患者体验.
科学领域:
- 医疗保健教育 医疗保健教育
- 患者体验 患者体验
- 日间外科手术
背景情况:
- 术前教育对于日间手术患者至关重要.
- 了解患者的经验指导着教育改进.
研究的目的:
- 探索患者在日间手术中使用手术前电话教育的经验.
主要方法:
- 使用面对面采访与31天手术患者进行的定性描述性研究.
- 对面试主题进行了演性-诱导性内容分析.
主要成果:
- 患者报告高满意度,强调有用性,好处和情感支持.
- 关键主题包括互动,以患者为中心 (个性,愿望) 和以目标为导向的治疗 (意识,可访问性).
- 开发领域集中在内容和增强沟通策略上.
结论:
- 手术前的电话教育受到患者的高度重视.
- 个性化,以患者为中心,多道的方法是重要的.
- 建议采用创新策略和技术整合,以优化患者的教育和体验.
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