当护理转向敌意时 - - 对体质医疗保健工作人员的威胁和暴力
Anne Karine Østbye Roos1, Stine Eileen Torp Løkkeberg2, Vigdis Abrahamsen Grøndahl2
1Intensive Care Department, Ostfold Hospital Trust, 1714 Grålum, Norway.
Nursing reports (Pavia, Italy)
|January 27, 2026
概括
在医疗保健中的工作场所暴力,特别是身体和心理上的攻击,是普遍存在的. 解决这一问题需要明确的定义和报告文化,以确保员工的安全和福祉.
科学领域:
- 医疗保健管理的管理
- 职业健康和安全问题 职业健康和安全问题
- 犯罪学 犯罪学
背景情况:
- 职场暴力是医疗保健领域的一个重大全球问题,影响了50%以上的员工,特别是护士.
- 其后果包括服务质量下降,员工流动和医疗保健成本增加.
- 报告不足,特别是心理暴力,阻碍了有效的干预.
研究的目的:
- 用Per Isdal的类型学分析医院环境中的工作场所暴力事件.
- 为了解工作场所暴力的多面性质提供一个结构化的框架.
- 为系统的记录和对医疗保健工作场所暴力的理论理解做出贡献.
主要方法:
- 分析了247份来自医院环境的事件报告.
- 应用Per Isdal的类型学来对暴力类型进行分类.
- 检查不同形式的暴力在职业互动中的同时发生和表现.
主要成果:
- 身体暴力 (167起事件) 和心理暴力 (125起事件) 是最常见的类型.
- 还记录了物质暴力 (28 起报告),性暴力 (10 起报告) 和潜伏暴力 (4 起报告).
- 在这种医疗保健背景下,身体和心理攻击显著主导了报告的职场暴力.
结论:
- 暴力的高普遍性和复杂性需要紧急的政策和干预措施,以确保工作人员的安全和福祉.
- 清晰的暴力定义和支持性的报道文化至关重要.
- 创造更安全,更有弹性的医疗保健环境至关重要.
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