使用聊天机器人更好地了解什么是最重要的泌尿和妇科患者
Nicole J Wood1, Cecile A Ferrando2, Elena Tunitsky-Bitton1
1Department of Urogynecology, Hartford Hospital, Hartford, CT.
Urogynecology (Philadelphia, Pa.)
|February 2, 2026
概括
用人工智能聊天机器人探索泌尿后科问题的患者描述症状,并在五个关键主题中寻找信息. 这为患者的体验提供了洞察力,这些体验通常不会在标准咨询中被揭示出来.
科学领域:
- 泌尿和妇科 泌尿和妇科
- 医疗保健中的人工智能
- 患者报告的结果
背景情况:
- 泌尿科医生患者越来越多地使用技术来获取健康信息.
- 关于患者如何描述盆底问题或利用数字资源的证据有限.
研究的目的:
- 分析患者如何向AI聊天机器人表达盆地症状.
- 确定患者在初始人工智能辅助咨询中寻求的特定信息.
主要方法:
- 一项涉及大型语言模型的随机试验的混合方法二次分析 (ChatGPT 4.0).
- 患者使用人工智能聊天机器人来解决他们的泌尿和妇科问题.
- 从79次对话中对79次对话的非识别转录进行了定性分析.
主要成果:
- 分析了81名患者 (英语和西班牙语使用者) 的79个成绩单.
- 五个主题领域出现了:语言,疾病特异性,患者体验,治疗和聊天机器人交互.
- 确定的主题为患者的观点提供了新的见解.
结论:
- 人工智能聊天机器人为患者的理解和信息需求提供了独特的视角.
- 医疗保健提供者可以利用这些见解为以患者为中心的教育.
- 了解患者的语言和经验对于有效的泌尿后科护理至关重要.
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