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针对老年患者创新的医院病房的用户体验:HospiSenior项目

Lena Carcreff¹, Olivier Brière², Guillaume Chapelet³

¹Angers Living Lab in Hospital Geriatrics (Allegro), Research Centre on Autonomy and Longevity, University Hospital and University of Angers, Angers, France, Network of University Hospitals HUGO (Hôpitaux Universitaires du Grand Ouest).

Geriatrie et psychologie neuropsychiatrie du vieillissement

|February 2, 2026

概括

为老年人设计的创新医院房间为护理人员和工作人员提供了积极的用户体验 (UX),但需要为患者改进可用性. 像可调床和照明这样的功能很受欢迎,而智能系统的采用率很低.

科学领域:

老年学是一门学科.
医疗保健设计医疗保健设计
人与计算机的交互

背景情况:

传统的医院病房对老年患者构成风险,包括跌倒,妄想和功能衰退,影响舒适性,自主性和安全性.
该项目开发了创新的,以用户为中心的医院房间,专门设计以满足老年患者的需求.
现有的医院环境往往缺乏支持老年护理独特的生理和心理要求的功能.

研究的目的:

在老年患者,他们的护理人员和医疗保健专业人员中评估HospiSenior创新医院病房的用户体验 (UX).
评估HospiSenior客房内的特定创新功能的可用性和采用率.
为了衡量与新医院病房设计相关的安全感知.

主要方法:

一项多中心,非干预性,描述性研究,涉及100名参与者 (老年患者,非正式照顾者,医疗保健专业人员) 在法国五所大学医院.
用户体验是使用AttrakDiff和meCUE问卷进行测量,评估14项创新的全局 (UXg) 和特定 (UXs) 质量.
使用QUEST 2.0尺度评估安全感知.

主要成果:

报告的总体用户体验得分是积极的,护理人员和专业人员对实用性质量和吸引力的评价高于老年患者.
老年患者报告用户体验得分较低,这表明某些房间功能存在特定的可用性挑战.
倾斜的床位,滑动口袋门和浴室照明的采用率 (100%) 高;镜子窗口 (10%) 和连接的房间系统 (9%) 的使用率低.

结论:

霍斯皮Senior房间显示出提高老年患者,护理人员和医疗保健专业人员的用户体验的潜力.
进一步调整特定的创新是必要的,以优化可用性,特别是老年患者群体.
未来的研究,包括正在进行的Hospisenior临床试验,将调查这些以患者为中心的设计特征的长期临床影响.

关键词:

用户体验用户体验.老年医疗护理服务提供者医院设计医院设计年龄较大的患者.以患者为中心的创新.

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