通过工作系统和应对压力的方法,调查食品配送骑手的表现
1Department of Industrial Engineering, Bulacan State University, City of Malolos, Bulacan, Philippines.
Ergonomics
|February 4, 2026
概括
配送食物的骑手们骑着食物.
科学领域:
- 职业健康 职业健康 职业健康
- 人类因素工程 人类因素工程
- 心理学 心理学 心理学
背景情况:
- 食品配送服务正在迅速扩大,创造了便利,但对骑手的福祉和表现提出了挑战.
- 了解影响食品配送骑手表现的因素对于行业的可持续性和工人福利至关重要.
研究的目的:
- 确定食品配送骑手表现结果的关键预测因素.
- 检查个人因素,工作压力,人体工程学和应对策略对骑手性能指标的影响.
主要方法:
- 在菲律宾布拉坎的270名食品配送骑手中进行横截面研究设计.
- 利用工作系统模型和压力和应对的交易模型.
- 运用顺序逻辑回归来分析因果关系.
主要成果:
- 睡眠质量,心理工作量,极端天气和多年的经验显著影响骑手的表现.
- 确定了影响绩效指标的特定个人,工作相关和环境因素.
结论:
- 结果提供了对食品配送骑手工作系统的更深入的了解.
- 为制定政策提供基于证据的见解,以改善骑手福祉和性能.
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