潜在受儿童福利危害影响的年轻人如何使用基于消息传递器的心理社交聊天咨询服务?
Aneliana da Silva Prado1, Juliane Hug2, Melanie Eckert3
1Department of Psychiatry and Psychotherapy, Medical Faculty, Leipzig University, Semmelweisstr. 10, Haus 13, 04103, Leipzig, Germany; Federal Institute of Education, Science, and Technology of Parana, Curitiba, Brazil.
Child abuse & neglect
|February 4, 2026
概括
像Krisenchat这样的在线聊天服务有助于识别年轻人的儿童福利危害. 这些平台通过检测风险青少年,他们报告了更高的痛苦和暴力,从而促进早期干预.
科学领域:
- 数字健康数字健康
- 儿童福利 儿童福利
- 青少年心理学 青少年心理学
背景情况:
- 基于在线聊天的咨询为儿童和青少年提供了一个低门的数字途径,以寻求儿童福利危害的帮助.
- 克里森聊天为经历急性危机的年轻人提供保密的24/7聊天支持.
研究的目的:
- 为了描述Krisenchat的用户标记为潜在的儿童福利危害.
- 为了使这些用户与该服务的一般用户群区分开来.
主要方法:
- 分析了来自29,387名Krisenchat用户 (2023年1月至12月) 的匿名数据.
- 顾问关于人口统计,使用情况,自杀倾向和寻求专业帮助的文件.
- 自愿用户调查评估满意度,推率和情绪困扰.
主要成果:
- 10.7%的用户被标记为可疑的儿童福利危害案件.
- 被标记的用户更年轻,更有可能是女性,并且报告了更高的性暴力和自杀行为率.
- 与其他用户相比,被标记为危险的用户在聊天前报告了明显更高的情绪困扰.
结论:
- 像Krisenchat这样的基于Messenger的平台显示了儿童福利早期发现和干预的潜力.
- 建立信任对于鼓励在网上寻求帮助的风险青少年充分披露至关重要.
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