探索操作员经验,倾向于信任自动化和无人机系统可信度之间的关系
Ben Grindley1,2, Tom Cherrett1, James Scanlan1
1Transportation Research Group, Boldrewood Innovation Campus, University of Southampton, Southampton, UK.
Ergonomics
|February 6, 2026
概括
之前的飞行经验会影响无人机 (UAV) 操作员对无人机可信度的看法. 虽然对信任的倾向仍然相似,但经验丰富的飞行员对无人机系统的评价较低,突出了更好的信任校准和安全的设计需求.
科学领域:
- 人类因素 人类因素
- 自动化 自动化 自动化
- 航空航天工程 航空航天工程
背景情况:
- 对于无人机 (UAV) 操作而言,对自动化的适当信任至关重要.
- 它有助于管理操作员的工作量并防止错误.
- 了解影响信任的因素是系统安全的关键.
研究的目的:
- 调查先前的载人航空经验如何影响无人机运营商的信任倾向和无人机可信度.
- 检查人口统计学对无人机操作的信任和可信度的影响.
主要方法:
- 38名无人机运营商完成了一项在线调查.
- 该调查包括人口统计问题,倾向信任自动化 (PTT-A) 量表和系统可信度量表 (STS).
- 使用回归分析来识别被认为可信度的预测因素.
主要成果:
- 在具有有限 (<100小时) 和大量 (≥100小时) 机组飞行经验的操作员之间,在PTT-A得分中没有发现显著差异.
- 拥有大量机组人员经验的运营商在STS上对无人机系统的评级要低得多.
- 感知到的可信度被PTT-A方面显著预测:能力,仁慈和诚信.
结论:
- 机组航空经验会影响无人机系统的可信度,而不仅仅是对信任的倾向.
- 无人机系统设计和操作流程应考虑操作员的经验,以校准信任.
- 根据运营商差异调整系统可以提高信任校准和整体系统安全.
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