通过技术-组织-环境框架导航医院成功采用数字化转型的关键因素
Sanjna Korpal1, Shiksha Kushwah1, Anuj Dixit2
1Department of Management Studies, Netaji Subhas University of Technology, New Delhi, India.
Journal of health organization and management
|February 6, 2026
概括
这项研究确定了印度医疗保健数字化转型的关键成功因素. 领导层的承诺和公私伙伴关系是运营效率的关键驱动力.
科学领域:
- 医疗保健管理的管理
- 信息系统信息系统信息系统
- 数字化转型 数字化转型
背景情况:
- 数字化转型 (DT) 对于提高医疗保健生产率和服务提供至关重要.
- 实施DT需要了解其关键成功因素 (CSF).
研究的目的:
- 通过使用技术,组织和环境框架,确定用于医疗保健中DT实施的CSF.
- 分析这些CSF之间的相互关系.
主要方法:
- 文献审查和专家意见,以确定最初的CSF.
- 解释性结构建模 (ISM) 和决策试验和评估实验室 (DEMATEL) 技术.
- 采访了13名经验丰富的印度医疗保健专业人员.
主要成果:
- ISM揭示了11个相互连接的CSF的四级层次结构.
- 领导层的承诺和公私伙伴关系被确定为关键的DT驱动力.
- 变革管理和组织行为成为影响因素.
结论:
- 已确定的CSF为医疗管理人员提供了战略指南,以优先考虑数字举措.
- 调查结果为印度医院环境中有效的DT驱动器提供了新的见解.
- 结果支持制定负责任和为未来准备的医疗保健转型战略.
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