非法任务,知识隐藏和绩效侵蚀:四波潜伏变化得分调查
Honghong Zhu1, Xuan Gu1, Daokui Jiang1
1Business School, Shandong Normal University, Jinan, China.
Frontiers in psychology
|February 9, 2026
概括
不必要和不合理的任务增加了知识的隐藏,从而损害了员工的绩效. 解决错误的任务设计对于防止对协作和生产力的负面影响至关重要.
科学领域:
- 组织心理学 组织心理学
- 工作场所行为 工作场所行为
- 人力资源管理 人力资源管理
背景情况:
- 定义为不必要或不合理的工作的非法任务,在组织环境中越来越多地被认为是有害的.
- 现有的研究经常将这些任务纳入静态压力-应变模型,可能会忽视动态关系影响.
- 了解非法任务影响员工成果的机制对于有效的工作场所设计至关重要.
研究的目的:
- 调查不必要和不合理的任务与员工隐藏知识和任务执行之间的纵向关系.
- 检查隐藏在非法任务与后续执行之间的关联中的知识的调解作用.
- 通过探索任务设计的关系动态,挑战传统的压力-应变模型.
主要方法:
- 对250名员工进行了四波纵向研究,每隔一个月收集数据.
- 隐性变化得分建模被用来分析随着时间的推移的人内变化.
- 该研究测量了对不必要的任务,不合理的任务,隐藏知识和任务执行的感知.
主要成果:
- 不必要任务的增加与知识隐藏的增加显著相关 (β = 0.30-0.32).
- 隐藏知识介绍了不必要任务对后续任务执行的负面影响 (间接影响 = -0.12至 -0.14).
- 不合理的任务还通过隐藏知识间接损害了业绩 (间接效应 = -0.11到 -0.12),但对业绩没有显著的直接影响 (β = -0.08,p = 0.183).
结论:
- 不必要和不合理的任务都会对员工的表现产生负面影响,主要是通过增加知识隐藏.
- 这些发现挑战了静态压力-应变假设,突出了非法任务的动态关系影响.
- 干预措施应侧重于改进任务设计,以减轻隐藏知识的扩大,并保护协作交流.
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