从物主人和专家的角度对兽医远程医疗的SWOT分析 - - 德国的一项混合方法调查和采访研究
Charline Karsch1, Andrea Tipold2, Christin Kleinsorgen1
1Centre for Teaching, E-Learning-Services, University of Veterinary Medicine Hannover, Hannover, Germany.
Frontiers in veterinary science
|February 9, 2026
概括
远程医疗在兽医护理中提供了节省时间和灵活性,但缺乏体检,面临技术挑战. 物主人和兽医都看到了好处,但数字能力和明确的法规是成功整合的关键.
科学领域:
- 兽医医学 兽医医学 兽医医学
- 数字健康数字健康
- 人与动物的互动
背景情况:
- 远程医疗对于兽医和物主人来说越来越重要.
- 除了技术方面之外,接受性,适用性和用户需求对于采用至关重要.
- 这项研究调查了远程医疗在小动物实践中的潜力.
研究的目的:
- 评估物主人对扩大远程医疗服务的吸引力.
- 评估数字兽医服务在动物福利和业主满意度方面的优缺点.
- 探索数字服务的作用和愿意支付兽医远程医疗费用.
主要方法:
- 采用了并行的混合方法设计.
- 调查了404名物主人,并采访了兽医专家.
- 对于实际实施的见解,进行SWOT分析.
主要成果:
- 数字通信是常见的,但视听格式未得到充分利用.
- 关键的好处包括节省时间,灵活性和减少动物的压力.
- 缺点包括缺乏体检和技术障碍;支付意愿因格式而异.
结论:
- 数字化可以改善兽医护理的获取和质量,特别是在服务不足的地区或专业需求地区.
- 限制包括缺乏体检,技术问题以及兽医与客户关系的潜在削弱.
- 清晰的法律框架,技术标准和教育对于可持续的整合和信任至关重要.
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