在社交媒体平台上比较AI和医生的医疗建议质量和人文护理
Zhaorui Wang1, Youfu He2, Linlin Guo3
1Translational Medicine Research Center, The Fifth Clinical Medical College of Henan University of Chinese Medicine (Zhengzhou People's Hospital), Zhengzhou, China.
Digital health
|February 9, 2026
概括
人工智能 (AI) 和人类医生在社交媒体上提供医疗建议. 与医生相比,人工智能在模拟的患者咨询中展示了卓越的质量和人文护理.
科学领域:
- 数字健康数字健康
- 人工智能在医学中的应用
- 医学沟通 医学沟通
背景情况:
- 社交媒体平台越来越多地用于传播医疗建议.
- 评估人工智能产生的医疗建议的质量,专业性和人文关怀至关重要.
- 短视频内容和在线问答会是健康信息的流行的格式.
研究的目的:
- 为了比较AI和人类医疗保健专家在社交媒体上的医疗建议的质量,专业性和人文护理.
- 分析短视频内容和模拟的问答会,以获得人工智能驱动的医疗信息.
- 评估创作者关于AI在医学诊断中的观点趋势.
主要方法:
- 利用mDISCERN,GQS和VIQI分数来评估来自YouTube,TikTok和Bilibili的AI辅助诊断短视频.
- 从丁祥健康进行模拟咨询的选定患者询问.
- 使用Deep Seek R1和Chat-GPT O3-mini-high生成的人工智能响应;通过Bedside Manner评分评估了人文关怀.
主要成果:
- 超过60%的社交媒体视频赞成人工智能的诊断能力,而不是医疗专业人员.
- 比利比利视频,特别是由专业人士制作的视频,显示出最高质量 (p < 0.05).
- 人工智能在质量和人文护理方面的模拟咨询中表现优于医生 (p < 0.05),特别是在结构化表达和情绪反应方面.
结论:
- 比利比利提供更高质量的医疗内容;人工智能在基于文本的模拟中展示了人文护理和诊断质量的优势.
- 未来的研究应该专注于医生和人工智能之间的协同合作,以改善医疗保健服务.
- 将数字通信工具与专业判断相结合,是现实世界临床环境的关键.
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