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分析孤独论坛帖子,它们引起的评论,以及对这些评论的回应

Praise-El Michaels¹, Natasha Tonge², Oluwadara Kalejaiye¹

¹Electrical Engineering and Computer Science, Howard University, Washington, District of Columbia, United States of America.

PLOS mental health

|February 9, 2026

概括

在线论坛为孤独提供支持. 使用特定语言讨论关系,同情心和心理健康的评论更有可能从寻求支持的海报中获得回复.

科学领域:

计算社会科学计算社会科学
数字健康传播数字健康传播
自然语言处理自然语言处理.

背景情况:

孤独和社会隔离被认为是严重的公共卫生问题,与药物滥用相当.
在线论坛是孤独的个人寻求和提供相互支持的关键平台.
了解这些论坛中的用户互动可以为在线健康社区制定有效的沟通策略.

研究的目的:

分析发帖求助的用户与在线孤独论坛中评论帖子的用户之间的互动.
识别评论的语言和主题特征,从而引发海报的回应.
探索海报者对支持性评论的回应的性质.

主要方法:

从Reddit的在线孤独论坛编制了一个数据集,涵盖2019年1月至2022年12月的时间.
数据集包括帖子,相关评论,收到海报回复的评论和这些回复.
分析采用BERTopic进行主题建模和语言查询和词数 (LIWC) 进行心理语言分析.

主要成果:

引起回应的评论与人际关系,同情心和心理健康问题相关.
引人入胜的评论的语言特征包括第二人称代词,社会过程和现在焦点语言.
对评论的海报回应经常表达赞赏.

结论:

特定的沟通风格和评论中的主题可以增加孤独支持论坛的参与度.
这些发现强调了同情和以关系为中心的语言在促进支持性在线互动方面的重要性.
了解这些动态可以提高在线平台的有效性,以应对社会隔离和孤独.

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