在职场心理健康中基于人工智能的干预措施的有效性:系统性审查和叙事综合
Daniel Leightley1, Charlotte Williamson2, Aleksandra Korbacz3
1School of Population Health Sciences, King's College London, Guy's Campus, Great Maze Pond, London, SE1 1UL, United Kingdom.
British medical bulletin
|February 11, 2026
概括
人工智能 (AI) 显示出改善工作场所心理健康和参与度的前景. 然而,需要更多关于有效性,可扩展性和广泛采用的伦理考虑的研究.
科学领域:
- 职业健康 职业健康 职业健康
- 数字健康数字健康
- 医疗保健中的人工智能
背景情况:
- 职场心理健康是一个全球优先事项,面临着传统干预措施的可扩展性和参与挑战.
- 人工智能 (AI) 在职业环境中提供了动态,个性化的心理健康支持的机会.
- 人工智能对工作场所心理健康的有效性和实施仍然不清楚.
研究的目的:
- 系统地审查工作场所心理健康的基于人工智能的干预措施的文献.
- 评估人工智能在职业健康中的有效性,参与和实施因素.
- 确定人工智能在职场心理健康中的差距和未来研究方向.
主要方法:
- 从六个数据库中对2018年至2024年间发表的17项研究进行了系统审查.
- 使用系统审查和元分析 (PRISMA) 准则的首选报告项目进行评估.
- 使用柯克兰偏差风险2.0 (RoB 2.0) 和ROBINS-I工具进行偏差风险评估.
主要成果:
- 人工智能干预 (例如,聊天机器人,预测分析) 显示出改善工人的心理健康,弹性和参与度的潜力.
- 在所有审查的研究中,人工智能干预的接受度通常很高.
- 干预成熟度低,结果报告不一致,很少有研究涉及不良事件,可扩展性或伦理.
结论:
- 人工智能干预为工作场所的心理健康提供了适应性解决方案,具有有前途的参与.
- 临床医生和职业健康团队需要在评估人工智能工具方面得到支持.
- 未来的研究需要高质量的试验,长期跟踪和标准化的报告框架,以确保安全采用人工智能.
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