外国语言人才的边界条件公共服务输出
Fan Yang1, Chen Chen1, Hanhui Li1
1School of Foreign Languages, Fuzhou University of International Studies and Trade, Fuzhou, Fujian, China.
外语人才发展通过增强语言自我效能 (LSE) 和公共服务动机 (PSM) 而优化,同时减轻语言焦虑 (LA). 这提高了公共部门的沟通效率和服务意愿.
科学领域:
- 教育心理学教育心理学
- 应用语言学 应用语言学
- 公共管理 公共管理
背景情况:
- 全球化需要在公共部门有效地部署外语人才.
- 现有的教育系统在发展和应用外语技能方面面临着挑战.
- 建议使用心理能力转化系统模型来分析人才输出.
研究的目的:
- 识别外语人才发展中的关键心理控制点和系统边界条件.
- 研究语言自我效能 (LSE),跨文化沟通能力 (ICC),公共服务动机 (PSM) 和语言焦虑 (LA) 之间的关系.
- 确定这些因素对公共服务意愿 (PSW) 和感知沟通效率 (PCE) 的影响.
主要方法:
- 对中国108名英语专业的学生进行了定量调查.
- 经过验证的尺度被用于测量LSE,ICC,PSM,LA,PSW和PCE.
- 采用了多重回归和结构建模分析.
主要成果:
- 观察到高PSM和PSW,与较低的LSE形成对比,表明潜在的瓶.
- 伦敦SE,ICC和PSM显著预测了PSW和PCE.
- LSE调节了PSM和PSW之间的关系;LA对LSE-PCE联系进行了负调节.
结论:
- 针对LSE和PSM的有针对性的干预对于优化外语人才产出至关重要.
- 缓解语言焦虑对于减少系统摩擦和提高沟通效率至关重要.
- 结果为公共部门的应用提供了对外语教育系统性改进的蓝图.
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