行动后审查,学习经验,以及危机后危机评估和风险沟通
Najma Akhther1, Muhammad Zakaria2,3, Matthew W Seeger2
1School of Business, State University of New York at Oswego.
Health communication
|February 12, 2026
概括
行动后审查 (AARs) 对于从COVID-19流行病等危机中吸取教训至关重要. 这些审查有助于组织改善沟通,协调和规划未来的公共卫生紧急情况.
科学领域:
- 公共卫生 公共卫生
- 组织学习 组织学习
- 危机管理 危机管理
背景情况:
- 行动后审查 (AAR) 对组织发展至关重要,特别是在公共卫生紧急情况发生后.
- 随着COVID-19的爆发,人们越来越需要了解真实世界危机场景中的AAR过程.
研究的目的:
- 在COVID-19大流行期间检查AAR的过程,特征和挑战.
- 将AAR概念化为推动组织弹性和创新的沟通过程.
主要方法:
- 来自不同组织的COVID-19行动后评论样本的分析.
- 探索跨组织层面的AAR形式,结构和内容的变化.
主要成果:
- 在所有年度报告中的评估和建议中出现了一致的主题.
- 关键建议强调改善弱势群体的沟通,协调和包容性规划.
结论:
- 行动后审查有效地将危机经历转化为可操作的见解.
- 年度流行病预报报告是加强未来疫情防控和应对策略的重要工具.
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