跨越边界:在优质医疗保健中语言和文化需求
1National United University, Miaoli.
概括
台湾的医疗保健专业人员需要更好的英语和文化培训,以满足外国患者的需求. 解决这些差距对于改善跨文化护理质量至关重要.
科学领域:
- 医疗保健 医疗保健 医疗保健 医疗保健
- 跨文化沟通跨文化沟通
- 医学教育 医学教育
背景情况:
- 由于外国居民和医疗旅游,台湾的文化多样性越来越大.
- 在医疗保健专业人员的英语水平和文化能力方面发现了缺陷.
- 需要探索为提供优质医疗服务的语言和文化要求.
研究的目的:
- 调查台湾外国患者和医疗保健专业人员的语言和文化需求.
- 了解提供跨文化医疗保健的挑战.
- 为多样化的人口确定改善医疗保健服务的领域.
主要方法:
- 使用半结构面试的现象学方法.
- 从台湾北部的医院招募参与者.
- 通过描述性统计和主题分析进行数据分析.
主要成果:
- 八名医疗保健专业人员和十名外国患者参加了会议.
- 两个相互关联的主题出现了:跨文化护理中的语言和文化需求.
- 专业人士需要沟通,文化理解和整体护理的支持.
- 患者需要清晰的英语沟通和对其文化信仰的认可.
结论:
- 医疗保健专业人员需要提高英语和文化知识.
- 患者需要支持沟通和情感福祉.
- 医院和教育机构应实施有针对性的培训计划.
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