改善外部提供者沟通:通过自动传真创新加强护理的连续性
Brittany Poynter1,2, Tania Tajirian1,2, Jasmine Aulakh2
1University of Toronto, Toronto, Canada.
Studies in health technology and informatics
|February 13, 2026
概括
改善心理健康护理过渡需要更好的沟通. 自动传真功能 (自动传真) 的不一致采用妨碍了提供者的沟通,增加了患者的风险.
科学领域:
- 医疗保健管理的管理
- 心理健康服务 心理健康服务
- 医疗信息学 医疗信息学
背景情况:
- 在护理中的过渡是心理健康的关键安全点.
- 与社区提供者沟通失败增加了复发,自杀和重新住院的风险.
- 在CAMH的自动传真功能旨在改善沟通,但面临着不一致的采用.
研究的目的:
- 在CAMH的I-CARE系统中识别Auto-Fax采用的障碍.
- 探索提高护理连续性和提供者沟通的策略.
- 为了与FHLIP 2026的"从孤岛到协同"倡议保持一致.
主要方法:
- 进行了混合方法审查.
- 医生调查是在2023年进行的.
- 进行了系统分析,以确定过程中存在的差距.
主要成果:
- 意识低,系统故障和流程差距被确定为关键障碍.
- 医生使用自动传真的舒适度为53%,使用不足65%.
- 尽管有监管标准,但只有35%的信任证达到其预期目标.
结论:
- 不一致的自动传真接收对患者安全和护理连续性构成风险.
- 需要系统层面的策略来改善采用和沟通.
- 解决障碍对于加强协作精神健康护理至关重要.
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