通过基于能力的培训为个人支持工作者准备工作人员的监管:一个变革性的变革倡议.
Ayomide B Akerele1, Charissa P Cordon1, Beverley J Burns2
1Practice and Academics Department, William Osler Health System, Brampton, Ontario, Canada.
一个医院倡议成功地支持个人支持工作者 (PSWs) 实现监管注册,并通过基于证据的教育提高他们的技能. 这提高了安大略省医疗保健系统的劳动力准备和患者安全.
科学领域:
- 医疗保健管理的管理
- 劳动力发展 劳动力发展
- 专业规范专业规范专业规范专业规范专业规范
背景情况:
- 个人支持工作者 (PSW) 对安大略省的医疗保健至关重要.
- 卫生和辅助保健提供者监督管理局法案 (HSCPOA) 于2021年建立,以保护公众和专业标准化.
- 一家大型社区医院启动了一项变革计划,以应对这些新的监管要求.
研究的目的:
- 支持PSW满足新的注册要求.
- 通过基于能力的教育和模拟来增强PSW知识和技能.
- 促进可持续的组织变革,提高患者安全.
主要方法:
- 使用ADKAR模型实施转型变革倡议.
- 支持PSW获得HSCPOA的注册.
- 提供基于证据的,基于能力的教育和模拟学习.
主要成果:
- 98%的PSW成功完成了HSCPOA的注册.
- 97.5%的参与者报告说,他们的沟通技巧有所改善.
- 提高管理复杂情况的能力,使用模拟临床场景的技能.
结论:
- 组织优先事项必须与专业实践标准保持一致.
- 结构化变革管理有效地提高了劳动力准备.
- 倡议可以促进患者安全和公众对医疗保健专业的信任.
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