在远程医疗中采用基于人工智能的书记:提供者的态度和见解
Lindsey B Kuiper1, Avery J Watson2, Audrey C Eckerson2
1Center for Telehealth and Emerging Technologies, University of Mississippi Medical Center, Jackson, Mississippi, USA.
概括
人工智能 (AI) 书记减少了医生倦怠,并在远程医疗访问期间提高了对文档和患者参与度的满意度. 这项技术有望改善提供者与患者之间的关系,并恢复以患者为中心的护理.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 远程医疗技术 远程医疗技术
背景情况:
- 电子健康记录 (EHR) 已经改善了医疗保健,但有助于医生倦怠.
- 人工智能 (AI) 书记者通过自动化文档提供了一个潜在的解决方案.
- 有限的研究存在于提供者与AI书记者在现实环境中的经验.
研究的目的:
- 为了评估医疗保健提供者的经验与使用人工智能书记的文档负担.
- 评估患者在远程医疗访问期间对患者互动的感知质量.
- 测量提供者倦怠和满意度的变化.
主要方法:
- 在为期3个月的试点期间,人工智能写字器仅用于远程医疗接触.
- 评估了提供商对文档负担和工作流程的态度和经验.
- 测量了对患者互动质量和整体满意度的影响.
主要成果:
- 五分之三的提供者报告说,由于使用人工智能写字器,燃烧率下降.
- 三分之二的提供者对文档时间的满意度有所提高.
- 三分之二的提供者报告说,他们对与患者互动的时间感到满意度增加.
结论:
- 在远程医疗环境中,人工智能书记有潜力显著减轻医生倦怠.
- 这项技术可以改善提供者与患者之间的关系,并加强以患者为中心的护理.
- 人工智能写字程序的实施可能有助于重视患者的互动,而不是管理任务.
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