通过人工智能驱动的性健康聊天机器人增强LGBTQ+包容性:以用户为中心的设计方法通过非营利性和学术伙伴关系来实现.
William Wibowo Liem1, Elizabeth Casline1, Julianna Lorenzo1
1Impact Institute, Northwestern University, Chicago, IL, United States.
Journal of medical Internet research
|February 19, 2026
概括
LGBTQ+青少年共同设计了一个用于性健康的AI聊天机器人,提高了包容性和可信度. 他们的见解塑造了内容和功能,证明了将边缘化的青年参与数字健康工具开发的价值.
科学领域:
- 数字健康数字健康
- 人工智能的人工智能
- 性健康教育 性健康教育
背景情况:
- 数字性健康工具往往不包括LGBTQ+青少年.
- 人工智能聊天机器人显示出希望,但面临偏见和信任问题.
- 与边缘化的青年进行参与式设计对于公平的数字健康至关重要.
研究的目的:
- 检查LGBTQ+青少年对人工智能聊天机器人Roo的看法.
- 识别提供包容性性健康信息的机遇和挑战.
- 共同设计AI驱动性性健康干预措施的改进.
主要方法:
- 与美国计划生育联合会 (PPFA) 合作,定制了Roo.
- 参与了由15名LGBTQ+青少年组成的青年咨询委员会.
- 通过异步的Discord讨论和快速的定性分析收集反.
主要成果:
- 青少年对性健康中的AI表达了怀疑和好奇心.
- 在聊天机器人包容性,语气和跨性别特定内容方面发现了限制.
- 调查结果为PPFA的更新提供了信息,以增强内容,减少耻辱和提高透明度.
结论:
- 学术和非营利性合作可以通过参与方法来增强数字健康工具.
- LGBTQ+青少年作为联合设计师,塑造了聊天机器人的进化.
- 边缘化的青年洞察力对于开发公平的人工智能健康干预至关重要.
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