在医院前的急诊医疗服务中,工作场所暴力和倦怠:一项横截面研究
Keziban Avcı1,2, Şenol Demirci3
1Health Institutes of Türkiye (TUSEB), Türkiye Health Care Quality and Accreditation Institute (TUSKA), Ankara, Türkiye.
Internal and emergency medicine
|February 20, 2026
概括
在土耳其,医院前紧急医疗服务 (EMS) 工作人员中,工作场所暴力很普遍,其中85.5%的员工经历了口头虐待. 这种暴力显著导致燃烧,突出了加强安全措施的必要性.
科学领域:
- 职业健康 职业健康 职业健康
- 紧急医疗 紧急医疗
- 卫生社会学 卫生社会学
背景情况:
- 医院前紧急医疗服务 (EMS) 工作人员在高风险环境中工作.
- 工作场所暴力是EMS人员公认的职业危险.
- 以前的研究表明,工作场所暴力与医疗保健机构的倦怠之间存在联系.
研究的目的:
- 调查土耳其医院前EMS中护理人员和急救医疗技术人员 (EMT) 在工作场所的暴力 (口头暴力,身体暴力,性暴力) 的流行情况.
- 确定工作场所暴力的个人和职业预测因素.
- 分析工作场所暴力和倦怠次维之间的关联.
主要方法:
- 在土耳其,对1,013名护理人员和急救人员进行了一项描述性的横截面调查.
- 数据是在2024年7月至8月期间收集的.
- 工作场所暴力使用标准化问卷进行了评估,并通过Maslach Burnout Inventory-human services调查测量了燃烧情况.
主要成果:
- 报告显示,工作场所暴力的发生率很高:在过去12个月中,口头暴力占85.5%,身体暴力占26.5%,性暴力占12.5%.
- 年龄较小,地区级工作和更高的任务频率预测了工作场所的暴力.
- 女性性别,高等教育和低收入与增加身体和性暴力风险有关.
结论:
- 在土耳其,医院前的EMS工作人员经历了大量的工作场所暴力,大大导致了情绪疲和非个性化,并减少了个人成就.
- 年龄,工作地点,任务负载,教育和收入等因素影响暴力暴露.
- 紧急实施保护性安全措施和公众宣传活动对于减轻暴力及其对EMS人员福祉的影响至关重要.
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