虚拟护理实施和工作流集成:对挑战和有效策略的定性研究
Jennifer Morelli1, Callie Rockey-Bartlett2, Christopher M Shea2
1School of Nursing, University of North Carolina at Chapel Hill, Chapel Hill, NC, USA.
Digital health
|February 24, 2026
概括
虚拟护理 (VN) 可以缓解护士短缺和倦怠. 成功实施VN的关键策略包括全面培训,强大的技术支持,有效的沟通工具,并利用经验丰富的护士担任导师.
科学领域:
- 护理 护理 护理
- 医疗保健服务研究 医疗服务研究
- 远程医疗服务是远程医疗服务.
背景情况:
- 美国护士短缺情况恶化,影响了患者护理和增加护士工作量.
- 随着COVID-19大流行,远程医疗和虚拟护理 (VN) 作为解决方案的采用加速了.
- 关于 VN 在医疗保健系统中的实际实施和整合的研究有限.
研究的目的:
- 检查利益相关者所感知的挑战和实施和整合虚拟护理 (VN) 的有效策略.
- 为计划采用或扩展越南服务的卫生系统提供见解.
主要方法:
- 在一家大型城市医院的18个利益相关者 (虚拟护士,床边护士,VN领导) 参与的定性研究.
- 进行了半结构面试,以收集与 VN 计划实施的经验.
主要成果:
- 出现在四个主要主题:需要正式/实践培训,技术挑战 (平板电脑功能,技术支持) 与好处 (保密性),安全通信系统对协作的重要性以及经验丰富的护士在导师角色中的价值.
- 床边护士报告了平板电脑问题,需要实时技术支持.
- 虚拟护士发现持续的小组分享是有益的.
结论:
- 利益相关者的观点为有效的 VN 实施和整合提供了可行的建议.
- 结果可以指导卫生系统成功地采用或扩大VN计划,以应对护理劳动力挑战.
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