儿童医院认证标准的长期实施和家庭满意度:一项比较和敏感性分析研究
Yazan D Al-Mrayat1, Majd T Mrayyan2, Abdallah Abu Khait3
1Assistant Professor, Department of Community and Mental Health Nursing, College of Nursing, Mutah University, Al-Karak (61710) - Jordan.
概括
与最近获得认证的儿童医院相比,家庭对长期认证的儿童医院的满意度更高. 这凸显了持续认证对以家庭为中心的护理质量的影响.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 儿科医疗保健管理的管理
- 患者和家庭的体验.
背景情况:
- 国家认证计划旨在改善医疗机构的结果.
- 家庭满意度 (FS) 是医院医疗保健服务质量的关键指标.
- 这项研究调查了认可儿童医院的儿科单位的FS.
研究的目的:
- 评估家庭对住院儿科患者的护理满意度.
- 为了比较长期和最近认证状态的儿童医院之间的FS水平.
- 了解认证时间对家庭对护理质量的看法的影响.
主要方法:
- 使用了横截面比较设计.
- 这项研究使用了阿拉伯语修改版的家庭对重症监护室护理满意度表 (FS-ICU).
- 参与者包括来自两家不同认证期限的医院住院和重症监护病房的儿科患者的家属.
主要成果:
- 总体FS分数表明,聚合样本的满意度高于平均水平 (M=65,SD=16.6).
- 在两家医院之间,总体满意度 (p < .001),对护理的满意度 (p < .001) 和对决策的满意度 (p < .001) 都存在显著差异.
- 来自长期认可医院的家庭成员在所有测量领域报告了更高的满意度得分.
结论:
- 具有长期认证的儿童医院表现出更高的家庭满意度.
- 持续认证可能会对儿童医疗保健机构的家庭体验产生积极影响.
- 调查结果表明,认证的持续时间是家庭对医疗保健质量感知的因素.
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