影响商业智能采用的关键成功因素:来自也门的证据
Amira Taha Al-Adimi1,2, Mokhtar Mohammed Ghilan1, Walid Shaher Yousef3
1Department of Information Systems, Sana'a University, Yemen.
PloS one
|February 25, 2026
概括
确定了也门采用商业智能 (BI) 的关键成功因素 (CSF). 关键驱动因素包括竞争压力和数据质量,而信息共享文化和系统集成对BI成功构成挑战.
科学领域:
- 信息系统信息系统信息系统
- 商业情报 (BI) 是一种商业情报.
- 技术采用 技术采用
背景情况:
- 商业智能 (BI) 系统对组织至关重要,但许多项目由于缺乏已识别的关键成功因素 (CSF) 而失败.
- 现有的CSF研究集中在发达经济体,在了解发展中国家的独特挑战方面存在差距.
- 也门的BI采用早期阶段为研究这些因素提供了具体的背景.
研究的目的:
- 调查在也门背景下采用商业情报 (BI) 的关键成功因素 (CSF).
- 解决有关发展中国家BI采用的经验研究缺口.
- 为在具有挑战性的环境中成功实施BI提供一个上下文化的模型.
主要方法:
- 开发和验证一个集成的技术-组织-环境-过程 (TOEP) 框架,结合技术-组织-环境 (TOE) 框架和Yeoh和Koronios模型.
- 应用粗逐步权重评估比率分析 (R-SWARA) 方法来排名CSF,有效地处理专家判断的不确定性.
- 在也门商业环境中的实证调查.
主要成果:
- 竞争压力,数据质量,清晰的愿景和有效的变革管理被确定为也门BI采用最重要的驱动因素.
- 信息共享文化和系统集成成为阻碍在也门背景下实施BI的主要挑战.
- 该研究强调了与稳定的经济环境相比,CSF的差异.
结论:
- 该研究提供了一个新的,综合的TOEP框架,适用于发展中国家的BI采用.
- 为管理者和政策制定者提供可操作的见解,以在也门等具有挑战性的环境中应对BI实施的复杂性.
- 成功采用BI需要解决特定环境的挑战,特别是促进信息共享文化和确保系统集成.
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