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关于为具有复杂护理需求的个人提供虚拟助理的包容性联合设计过程的反思:混合方法研究研究
Julia F E van Calis1,2, Kirsten E Bevelander1,2, Anneke W C van der Cruijsen1,2
1Department of Primary and Community Care, Radboud University Medical Center, PO Box 9101, Nijmegen, 6500HB, The Netherlands, 31 24 3618181.
包容性设计方法为具有复杂护理需求的个人增强了数字工具,改善了协作和共同创造者的影响力. 这种方法可以确保技术更好地满足各种用户需求,促进数字健康解决方案的公平.
科学领域:
- 人与计算机的交互
- 数字健康数字健康
- 包容性设计包括的设计.
背景情况:
- 数字化提供了可访问性,但挑战了具有有限数字技能的用户.
- 包容性研究和设计对于开发以用户为中心的技术至关重要.
- 共同研究人员的参与可以弥合技术和用户需求之间的差距.
研究的目的:
- 调查一个数字工具的包容性设计过程,用于复杂护理需求的个人.
- 检查智力障碍或自闭症谱系障碍的共同研究人员的经验.
- 评估利益相关者参与跨学科联盟的情况.
主要方法:
- 应用了产品设计中的愿景方法和设计思维方法.
- 与9名财团成员进行半结构化访谈和小组讨论,其中包括3名联合研究员.
- 使用了适应的问卷,主题分析和描述性统计数据.
主要成果:
- 定性分析揭示了项目方法,协作动态和实践中的共同设计的主题.
- 包容性协作进化,通过期望管理,结构化流程和可访问材料来适应.
- 共同研究者的经验知识直接告知了设计决策,增强了过程和内容.
结论:
- 在跨学科环境中,解决项目效率和包容性之间的紧张关系至关重要.
- 一步一步的方法,持续的协调和灵活性支持包容性合作.
- 包容性方法赋予共同研究人员权力,转移所有权并提高技术设计中的公平性.
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