在患者安全事件中,护士的压力经历和支持需求:现象学定性研究
Wei Zeng1, Yuxin Yang1, Li Zhang1,2
1School of Nursing, Nanjing University of Chinese Medicine, Nanjing, People's Republic of China.
Risk management and healthcare policy
|February 26, 2026
概括
在患者安全事件发生后,护士经历了相当大的压力,面临着情绪和身体负担. 量身定制的组织支持对于他们的康复和改善患者护理质量至关重要.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 职业健康心理学 职业健康心理学
背景情况:
- 患者安全事件对护士产生重大影响,往往导致他们成为"第二个受害者".
- 了解护士的压力经历和支持需求对于有效的管理策略至关重要.
研究的目的:
- 探索护士的压力经历和患者安全事件后的支持需求.
- 确定压力源,并为参与患者安全事件的护士提供量身定制的管理策略.
主要方法:
- 用中国护士进行半结构面试的定性现象学设计.
- 数据分析遵循Colaizzi的七步方法来确定核心主题.
主要成果:
- 确定了四个核心主题:多维体验,多重压力来源,多样化的支持途径和组织机制建议.
- 护士报告说,他们承受了相当大的情绪和身体负担;压力源于个人,人际关系和组织因素.
- 感知到的组织支持 (例如,沟通,协作) 缓冲了痛苦,而缺乏支持导致了自力更生.
结论:
- 护士对患者安全事件的体验是复杂的,涉及心理,生理和职业压力.
- 强调需要量身定制的支持干预措施,以解决特定的压力来源和护士的需求.
- 有效的支持可以减少护士的压力,提高护理质量,提高患者安全.
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