评估瘤学提供服务的员工的培训实践和缺口 金融导航:质量研究
Gaby Cordero1, Maria Pisu2, Shu-Fan Chen3
1Jacobs School of Medicine and Biomedical Sciences, University at Buffalo, Buffalo, NY 14203, USA.
Current oncology (Toronto, Ont.)
|February 26, 2026
概括
癌症患者的金融导航培训缺乏标准化,通常依赖于在职学习. 需要进行标准化,全面的培训,以应对经济困难并改善患者护理.
科学领域:
- 在瘤学瘤学.
- 医疗保健服务研究 医疗服务研究
- 卫生经济学 卫生经济学
背景情况:
- 经济困难影响30%-70%的癌症患者,恶化生活质量和生存率.
- 卫生系统利用金融导航团队来解决患者的财务毒性.
- 现有的金融导航员培训缺乏标准化和全面的资源.
研究的目的:
- 评估当前的金融导航培训实践,并确定差距.
- 评估金融导航者的基本信息和工具.
- 通过基于网络的培训资源搜索来补充发现.
主要方法:
- 与九名美国金融导航专业人士进行了半结构化的定性访谈.
- 采用主题分析和常数比较方法来解释数据.
- 在网上进行了基于网络的搜索,以确定可用的培训资源.
主要成果:
- 目前的培训是无结构的,严重依赖体验式学习.
- 参与者强调需要多维培训,包括保险,治疗费用,财务资源和软技能.
- 创建了一个基于Web的培训资源汇编.
结论:
- 标准化的金融导航培训对于有效的患者支持至关重要.
- 培训应包括财务信息,成本导航和富有同情心的沟通技巧.
- 开发的资源可以为创建更全面的培训计划提供信息.
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