共同创建的数字预疗法精神教育专业精神卫生保健门诊患者:可用性评估和患者满意度研究
Henrik Pedersen1,2, Tatiana Skliarova1, Liv S Engvik1
1Nidaros DPS, St Olav's University Hospital, Trondheim, Norway.
JMIR human factors
|February 26, 2026
概括
这项研究通过共同创作开发了StartHelp,这是一个数字治疗前心理教育计划. 虽然内容具有很高的可用性,但导航问题和低于预期的满意度表明临床试验前需要改进的领域.
科学领域:
- 数字心理健康干预数字心理健康干预
- 患者对治疗的准备情况.
- 在医疗保健技术中的可用性
背景情况:
- 对专业精神卫生服务的高需求可能会损害护理质量.
- 数字预治疗精神教育是准备患者接受治疗的潜在解决方案.
- 用户参与和满意度对于干预的有效性至关重要,使可用性成为关键因素.
研究的目的:
- 描述StartHelp的共同创作和开发,这是一个数字治疗前心理教育计划.
- 探索StartHelp对等待专门心理健康服务的患者的可用性.
- 为了确定潜在的问题,并评估StartHelp是否适合随机对照试验.
主要方法:
- StartHelp是使用共同创作原则和GRIPP2检查清单开发的.
- 可用性通过与10名患者进行大声思考采访来评估.
- 数据收集包括系统可用性量表 (SUS),客户满意度调查问卷 (CSQ-4) 和定性反.
主要成果:
- 开发StartHelp花了24个月的时间,包括24个视频和14个网站的链接.
- 视频可用性 (SUS: 83.7) 很好,但总体架构 (SUS: 63.6) 的导航几乎不能接受.
- 患者满意度 (CSQ-4:12.3) 中等,对视频质量的满意度较低至中等 (CSQ-视频:10.9).
- 患者将视频视为高质量和无害的视频,定性发现支持定量结果.
结论:
- 开发了StartHelp,这是一个共同创建的数字治疗前心理教育计划.
- 可用性测试显示了高度可用的内容 (视频),但在技术基础设施的导航方面存在挑战.
- 尽管满意度中等,但StartHelp被认为已经准备好进行进一步的临床试验评估.
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