探索新转诊患者及其护理人员需求的显示:在专业门诊护理中的微分析
Elna Leth Pedersen1, Julia Menichetti2, Jennifer Gerwing2
1Center for Research in Patient Communication, Odense University Hospital, Denmark; Department of Clinical Research, University of Southern Denmark, Denmark.
Patient education and counseling
|February 26, 2026
概括
患有严重风湿性自身免疫性疾病的患者及其护理人员在初次诊所访问期间表达了各种需求,包括理解,舒适和确定性. 医疗保健提供者必须培养技能,以识别和解决这些表达的有效人为中心护理需求.
科学领域:
- 类风湿病学 类风湿病学
- 患者为中心的护理
- 临床沟通 临床沟通
背景情况:
- 在专门的门诊诊所中,以人为中心的有效护理需要了解患者的需求.
- 新转诊的重型风湿性自身免疫性疾病患者及其护理人员在最初的互动过程中表现出独特的需求.
研究的目的:
- 探索重症类风湿性自身免疫性疾病患者及其护理人员在第一次临床互动期间如何表达需求.
- 为了确定患者和护理人员在专业风湿病诊所表达的需求类型.
主要方法:
- 20个视频记录的临床相互作用的定性微分析.
- 参与了丹麦一所大学医院专科门诊的患者,护理人员和11名医生.
主要成果:
- 确定了105个需求表达 (平均每次互动5个).
- 患者和护理人员通过信息请求和表达情绪来明确,隐含地表达需求.
- 需要以确定性,理解,心理舒适性和日常活动管理为中心.
结论:
- 患者和护理人员表达了与患有风湿性自身免疫性疾病生活有关的认知,社会情感和动机需求.
- 医疗保健提供者需要提高能力,以识别和响应患者和护理人员的需求.
- 护理轨迹应该将临床目标与患者的个人需求相结合,以获得最佳的结果.
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