使人工智能在工作中发挥作用:人力资源实践和个人态度在促进人工智能有意义的工作中的作用
Cataldo Giuliano Gemmano1, Danila Molinaro2, Diego Bellini3
1Department of Educational Sciences, Psychology, Communication, University of Bari "Aldo Moro", 70121 Bari, Italy.
Behavioral sciences (Basel, Switzerland)
|February 27, 2026
概括
实施以员工为中心的人工智能 (AI) 实践,如透明的沟通和培训,可以提高工作满意度和绩效. 这些策略在人工智能驱动的工作场所转型过程中增强了意义,特别是对于具有积极人工智能态度的员工来说.
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 技术采用 技术采用
背景情况:
- 人工智能 (AI) 正在迅速改变工作场所,需要制定支持员工福祉和绩效的战略.
- 实施人工智能需要仔细考虑它对工作特征和员工体验的影响.
- 高参与度管理框架为理解以员工为中心的方法提供了基础.
研究的目的:
- 检查以员工为中心的人工智能实施 (ECAII) 实践作为积极员工成果的杆.
- 调查ECAII对工作满意度,绩效和工作意义的直接和间接影响.
- 探索个人对人工智能的态度在这些关系中的调节作用.
主要方法:
- 采用人工智能对168名意大利白领员工进行的调查数据.
- 结构方程建模 (SEM) 用于分析关系.
- 潜伏缓和调解分析以评估缓和效应.
主要成果:
- 证实ECAII实践对工作满意度和绩效产生了显著的直接影响.
- 通过提高工作意义,ECAII实践间接影响了结果.
- 对于对人工智能的积极态度较强的员工来说,ECAII的积极间接影响更为强烈.
结论:
- 以员工为中心的策略对于在AI采用过程中培养有意义和积极结果至关重要.
- 组织应优先考虑透明的沟通,员工咨询和针对性培训,以成功整合人工智能.
- 调查结果将人力资源管理和有意义的工作研究扩展到支持人工智能的工作场所.
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