与人工智能伙伴进行一致的友好对话如何影响我们对人工智能的态度和看法:一项探索性实验.
Jerlyn Q H Ho1, Meilan Hu1, Adalia Y H Goh1
1School of Social Sciences, Singapore Management University, Singapore 179873, Singapore.
Behavioral sciences (Basel, Switzerland)
|February 27, 2026
概括
与人工智能聊天机器人的持续互动会增加感知中的同情心和灵性,但可能会降低自尊. 用户可能会将AI视为独立的实体,而不是类似人类的,影响人类-AI互动的心理影响.
科学领域:
- 心理学 心理学 心理学
- 人与计算机的交互
- 人工智能研究 人工智能研究
背景情况:
- 人工智能 (AI) 越来越多地融入日常生活,这引发了对其态度和心理影响的质疑.
- 对于人类与人工智能的持续交互如何塑造用户对人工智能的看法和态度,人们的理解有限.
研究的目的:
- 调查与AI聊天机器人的持续,以社会为导向的互动对心理的影响.
- 为了确定日常接触AI聊天机器人是否会改变用户的态度,感知和心理健康.
主要方法:
- 在5天的时间里,52名参与者进行了内科实验.
- 对比社会导向,友好的人工智能聊天机器人交互与日记控制条件.
- 对人工智能的态度测量,信任,同情,人形,动物性,喜欢,智力,安全,依赖和福祉指标.
主要成果:
- 一致的友好AI聊天机器人互动显著增加了对技术的感知同情心和灵性.
- 没有观察到全球对人类形象主义的态度或看法发生了重大变化.
- 与人工智能互动相比,参与者报告说,与日记相比,自尊心更高,这表明自尊心的权衡.
结论:
- 与人工智能聊天机器人的友好互动可以促进对同情和真实性的感知,这可能导致用户将人工智能视为真正的支持.
- 增加的同情心和感知的真实性发生在没有相应的人类形态主义的增加的情况下,这表明用户可能会区分人工智能和类似人类的品质.
- 该研究强调了人工智能支持感知和用户在人与人工智能交互中的自尊之间的潜在权衡.
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