为医疗保健工作人员提供领导力支持,管理患者具有挑战性的行为
Della J Derscheid1, Ann McKay2
1Della J. Derscheid is Clinical Nurse Specialist, Mayo Clinic, 1216 Second Street SW, Rochester, MN 55902 (derscheid.della@mayo.edu).
AACN advanced critical care
|February 27, 2026
概括
护理领导者必须为经历具有挑战性的患者行为的人员创建支持系统. 提供情况后的支持和尊重员工的判断对于福祉和减轻负面结果至关重要.
科学领域:
- 医疗保健管理的管理
- 护理领导力 护理领导力
- 组织心理学 组织心理学
背景情况:
- 一个强大的组织文化优先考虑员工的安全和福祉.
- 挑战患者行为可能会对护理人员产生负面影响.
- 在职支持和领导层尊重影响员工的需求.
研究的目的:
- 引导护理领导人了解参与具有挑战性的患者接触的员工的资源和行动.
- 强调领导力支持和尊重员工判断的重要性.
- 突出领导者和同行对局势后支持的保护作用.
主要方法:
- 关于组织文化和员工支持的文献评论.
- 分析影响员工需求在具有挑战性的遭遇时的因素.
- 对护理领导者采取灵活可行的措施进行讨论.
主要成果:
- 领导系统和结构对于员工的安全和福祉至关重要.
- 领导者和同行对局势后的支持减轻了负面结果.
- 个人员工对支持资源的偏好应该通过私人对话来确定.
结论:
- 护理领导者在通过挑战患者行为来支持员工方面发挥着至关重要的作用.
- 灵活,可操作和个性化的支持策略是必不可少的.
- 培养尊重和支持的文化可以增强员工的弹性和福祉.
相关概念视频
Obedience
35.7K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
35.7K
Ethical Issues
2.3K
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Concerns in Healthcare:
2.3K
Ethical Dilemmas II
2.6K
Resolving an ethical dilemma in healthcare involves a systematic approach that considers every aspect of the issue, respecting both the patient's needs and values and the healthcare professional's ethical obligations. Here are potential steps to resolve an ethical dilemma:
2.6K
Stress Prevention and Stress Management Techniques VI
290
Adopting a healthier lifestyle often requires overcoming significant challenges, but leveraging psychological, social, and cultural resources can facilitate meaningful change. Effective self-change hinges on understanding and applying key tools such as motivation and goal setting, which help sustain efforts toward long-term health benefits.
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
290
Ethical Dilemmas I
2.1K
Ethical dilemmas in nursing are of utmost importance, as they often arise from the tension between adhering to core ethical principles and the practical realities of healthcare delivery. These dilemmas require nurses to navigate complex situations where competing ethical considerations pull them in different directions.
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
2.1K
Nursing Ethical Principles II
2.3K
Ethical principles are essential in guiding nurses to fulfill their responsibilities, focusing on the quality of nursing care and decision-making. These principles, including autonomy, beneficence, non-maleficence, justice, and fidelity, shape the ethical framework within healthcare settings.
Consider the following scenario, which illustrates how these principles are applied in the care of Mr. John, a fifty-year-old teacher diagnosed with metastatic liver cancer.
Initially, Mr. John's...
Consider the following scenario, which illustrates how these principles are applied in the care of Mr. John, a fifty-year-old teacher diagnosed with metastatic liver cancer.
Initially, Mr. John's...
2.3K


