在韩国使用机器人流程自动化开发护士调度程序.
Sun Young Jung1, Hyung-Eun Seo2, Sung Hwa Hong3
1Department of Nursing, Myongji Hospital, Goyang-si, Republic of Korea.
Health informatics journal
|March 1, 2026
概括
机器人过程自动化 (RPA) 在安排时间方面显著改善了护士工作与生活的平衡. 这项技术支持更公平的安排实践,并提高医疗保健专业人员的整体工作满意度.
科学领域:
- 医疗保健管理的管理
- 护理信息学 护理信息学
- 过程自动化 过程自动化
背景情况:
- 有效的护士安排对于患者安全,护士福祉和监管合规性至关重要.
- 当前的调度方法往往在准确性和结合护士偏好方面面临挑战.
- 国家指导方针强调需要优化护士安排系统.
研究的目的:
- 开发和评估基于机器人流程自动化 (RPA) 的护士安排系统.
- 目标是提高时间表的准确性,适应护士的偏好,并确保与国家指导方针保持一致.
- 评估RPA对护士工作特征,健康状况和工作与生活平衡的影响.
主要方法:
- 一个准实验性的设计,涉及到一个500床医院的102名护士.
- 将RPA系统集成到护士经理的工作流程中,用于自动化每月轮班计划.
- 通过使用统计测试,对工作与生活平衡,健康和工作特征的干预前后数据进行分析.
主要成果:
- 基于RPA的调度系统显示,护士的工作与生活的平衡得到了显著改善.
- 在护士的健康状况或一般工作特征方面没有观察到统计学意义上的差异.
- 该系统成功地自动化了班次规划,同时结合了护士提交的偏好.
结论:
- 机器人过程自动化 (RPA) 在护士安排中的整合对工作与生活的平衡产生了积极的影响.
- 调查结果表明,RPA可以促进医疗保健机构内的更公平的安排实践.
- 建议采用更广泛的支持政策,以获得持续的好处和改善患者护理质量.
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