在临时委托决策中微笑和第一印象:以化身为基础的模拟研究
Moritz Bauermann1, Ann-Kathrin Schindler1, Marco Kuchenbaur1
1University of Augsburg, Faculty of Medicine, Medical Didactics and Education Research Augsburg (DEMEDA), Augsburg, Germany.
GMS journal for medical education
|March 2, 2026
概括
在医疗场景中,可信度与委托决策有积极的相关性. 然而,在这项试点研究中,微笑与中立的面部表情并没有显著影响医学学生的信任或可信度感知.
科学领域:
- 医学教育 医学教育
- 心理学 心理学 心理学
- 人与计算机的交互
背景情况:
- 在医疗委托决策中,第一印象和非语言线索至关重要.
- 了解影响信任的因素对于患者安全和有效的临床培训至关重要.
研究的目的:
- 调查中性和微笑面部表情对医疗场景中的临时委托和感知可信度的影响.
- 测试关于可信度和信任之间的相关性以及面部表情对这些决定的影响的假设.
主要方法:
- 一项在线试点研究,涉及268名医学学生,评估了36个临床委托情况.
- 参与者评估了委托决策,并对具有中性或杜申微笑 (DS) 表达式的化身的可信度进行了评估.
主要成果:
- 在感知可信度和委托决策之间发现了显著的正相关性.
- 在拥有杜氏微笑和中立表情的化身之间,在委托决策或可信度评级方面没有发现显著差异.
结论:
- 可信度是医疗环境中委托决策的关键先决条件.
- 面部表情 (微笑与中立) 并没有显著改变医学学生的临时委托决策,这表明其他因素,如上下文可能更有影响.
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