澳大利亚的更好的访问倡议:提供者和推者的观点调查
Caley Tapp1,2, Meredith Harris1,2, Dianne Currier3
1School of Public Health, The University of Queensland, Brisbane, QLD, Australia.
澳大利亚的"更好地获取"倡议有助于获得心理健康护理. 虽然有效,但提供者和推者强调劳动力能力,消费者成本和需要改进的复杂推的问题.
科学领域:
- 心理健康服务研究 心理健康服务研究
- 卫生政策分析 卫生政策分析
- 医疗保健获取评估 医疗保健获取评估
背景情况:
- 澳大利亚的"更好的访问"倡议旨在改善心理障碍治疗的可访问性.
- 该计划利用医疗保险折扣来抵消各种服务提供者的消费者成本.
- 本研究探讨了医疗保健提供者和推者对该倡议的看法.
研究的目的:
- 检查符合条件的提供商和推者的观点和经验与澳大利亚的更好的访问倡议.
- 在"更好的访问"计划中识别促进者和障碍者.
- 为澳大利亚提供心理健康服务的潜在改进提供信息.
主要方法:
- 一项匿名在线调查分发给大量的心理健康专业人员和全科医生.
- 包括临床心理学家,心理学家,社会工作者,职业治疗师,全科医生和精神病学家在内的2386名参与者完成了调查.
- 该调查探讨了与"更好的访问"倡议相关的流程,结果,障碍和促进者.
主要成果:
- 在2021年,高比例的受访专业人士提供了更好的访问服务,主要认为它对适当的,定制的护理是有效的.
- 人们担心对需要密集或综合服务的消费者提供不充分的护理.
- 显著的障碍包括供应商能力有限,导致长时间的等待,消费者的高自费成本,以及阻碍沟通和护理连续性的复杂推流程.
结论:
- 供应商和推商一致认为,更好的访问计划给消费者带来了积极的结果.
- 改善的关键领域包括提高劳动力能力,解决消费者负担能力问题,简化转介和审查程序.
- 战略调整是必要的,以优化更好的访问计划的有效性和可访问性.
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