消费者与更好的访问的经验和结果:来自全国调查的结果
Jane Pirkis1, Meredith Harris2,3, Vikas Arya1
1Centre for Mental Health and Community Wellbeing, Melbourne School of Population and Global Health, The University of Melbourne, Melbourne, VIC, Australia.
The Australian and New Zealand journal of psychiatry
|March 4, 2026
概括
使用"更好获取"倡议的消费者报告了高满意度和显著的心理健康改善. 然而,负担能力仍然是参与者获得资助精神卫生保健的关键问题.
科学领域:
- 心理健康服务研究 心理健康服务研究
- 卫生经济学 卫生经济学
- 公共卫生政策 公共卫生政策
背景情况:
- 更好的准入计划提供医疗保险福利计划 (MBS) 资助的心理健康护理课程.
- 了解消费者体验对于评估和改善心理健康服务的可访问性至关重要.
研究的目的:
- 收集消费者对"更好的访问"计划的看法.
- 评估使用更好的访问的个体的满意度水平和治疗结果.
- 在"更好的接入"框架内确定护理障碍和促进者的障碍.
主要方法:
- 调查了2021年使用"更好的访问"的分层随机样本消费者.
- 调查数据捕捉了心理健康治疗的经验和结果.
- MBS索赔数据与参与者子集的调查答案联系在一起.
主要成果:
- 超过85%的消费者表示对他们的护理感到满意,尽管存在负担能力问题.
- 超过91%的患者在治疗后的心理健康状况有显著改善.
- 诸如基线心理健康,会话数和共同支付状态等因素影响了治疗结果.
结论:
- 消费者普遍重视和受益于更好的访问计划.
- 负担能力仍然是一个重大挑战,影响了护理准入和经验.
- 进一步检查与成本相关的因素是有必要的,以优化程序.
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