对美国卫生系统中药房战略规划和执行情况的调查
John S Clark1, Tara Behring Vlasimsky2, Toni Fera3
1Michigan Medicine, Ann Arbor, MI, USA.
概括
全企业药房战略计划 (EWPSP) 在美国卫生系统中很常见,有助于服务扩展和利益相关方支持. 有效的EWPSP需要资源来识别趋势和衡量绩效.
科学领域:
- 药房实践 在药房实践.
- 卫生系统管理管理卫生系统管理
- 战略规划 战略规划
背景情况:
- 战略规划对于医疗保健系统药房来说至关重要,以与组织目标保持一致.
- 了解企业范围的药房战略规划 (EWPSP) 的当前实践对于优化执行至关重要.
- 美国卫生系统中药房战略规划的格局需要详细审查.
研究的目的:
- 介绍一项关于美国卫生系统中全企业药房战略规划和执行现状的调查结果.
- 确定EWPSP的常见做法,挑战和感知到的好处.
- 为提高药房战略规划的有效性提供建议.
主要方法:
- 通过专家的意见开发了一个在线调查工具,涵盖了五个领域:当前状态,计划开发,利益相关方参与,传播和人口统计.
- 该调查针对1,092名美国卫生系统药房实践领导者.
- 实现了21%的响应率 (225名领导者),其中165人积极参与EWPSP流程,提供了详细的响应.
主要成果:
- 83%的受访者拥有EWPSP或计划在12个月内开发一个;大多数计划跨越3-5年,并每年进行审查.
- 工作计划的关键组成部分包括目标,行动,使命/愿景/价值观和问责制.
- 受访者发现EWPSP在展示倡议,促进网络,扩展服务和获得利益相关者的支持方面非常有价值.
结论:
- 美国卫生系统中的EWPSP在开发和执行方面各异,但通常与组织目标保持一致.
- 战略计划有助于扩大药房服务,并获得内部和外部利益相关方的支持.
- 需要更多的资源来确定趋势,衡量绩效,并使EWPSP与服务线优先顺序一致.
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