调查印度医疗保健中高性能工作系统的实施和影响:双重视角的方法
Karthik Padamata1, Rama Devi Vangapandu2
1Department of Human Resources, ICFAI Business School, ICFAI Foundation for Higher Education (IFHE), Hyderabad, India.
本研究探讨了管理层和员工对印度医疗保健中的高性能工作系统 (HPWS) 的看法. 调查结果显示,人力资源专业人员和员工对HPWS有效性和实施挑战的看法各不相同.
科学领域:
- 医疗保健管理的管理
- 人力资源管理 人力资源管理
- 组织行为 组织行为
背景情况:
- 高性能工作系统 (HPWS) 越来越多地因其对组织成果的潜在影响而得到认可.
- 了解利益相关者的观点对于在各种医疗保健环境中成功实施HPWS至关重要.
研究的目的:
- 调查印度医疗保健系统中关于HPWS的管理层和员工观点.
- 确定与印度医院采用HPWS相关的具体挑战和机会.
主要方法:
- 采用混合方法方法,将人力资源人员的定性访谈与员工的定量调查相结合.
- 收集了来自印度6家私立三级医院的26名人力资源专业人员和407名员工的数据.
主要成果:
- 人力资源方面对高绩效工作实践 (HPWP) 对绩效贡献的看法各不相同,有些人对实施表示怀疑.
- 员工数据表明HPWS接受程度各不相同,并突出了影响员工态度和行为的因素.
- 人力资源和员工对HPWS的有效性和挑战的看法有显著差异.
结论:
- 该研究为管理人员和从业人员在印度医疗保健中实施HPWS所面临的独特挑战和前景提供了独特的见解.
- 成功地采用HPWS需要解决利益相关者的不同观点,并克服特定于印度环境的实施障碍.
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