从洞察到影响:通过全系统质量改进研讨会,提高学习健康系统能力
Anna Dermenchyan1, Danielle S Seiden1, Manisha Bhayani2
1Medicine, University of California Los Angeles, Los Angeles, USA.
美国加州大学洛杉矶分校卫生质量研讨会通过将质量改进 (QI) 整合到其文化中,促进了学习健康系统. 大多数与会者获得了可操作的见解,强调了医疗保健中专业间合作和技术的价值.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高科学 提高质量
- 医学教育 医学教育
背景情况:
- 医疗保健系统面临越来越多的复杂性,需要向嵌入质量改进 (QI) 的文化转变.
- 国家趋势强调共同责任和卓越,而不是合规驱动的质量.
- 加利福尼亚大学洛杉矶 (UCLA) 健康学院发起了第一个质量研讨会,以解决这些需求.
研究的目的:
- 在UCLA健康培养一个学习健康系统社区.
- 加强共享学习,加快全系统改进举措.
- 在临床环境中提高质量改善策略的可见性和采用率.
主要方法:
- 设计并实施了一场涉及整个卫生系统的研讨会,其中包括关于人工智能 (AI) 的主题演讲和TED风格的演讲.
- 谈话分为三个模块:门诊护理质量,住院护理质量和研究/教育.
- 活动前后的评估评估了与会者的满意度,学习和可操作的外卖,并补充了定性分析.
主要成果:
- 研讨会吸引了218名注册者,约有160名与会者 (73%) 亲自和在线参与.
- 在调查后的受访者中 (39%),88%的受访者报告说,他们至少获得了适用于他们的工作的一个可操作的洞察力.
- 定性主题包括跨专业讲故事的价值,可见的领导力,以及整合行为科学和技术.
结论:
- 研讨会成功培养了一个学习健康系统环境.
- 叙事驱动的教育,行为洞察力和跨学科的参与是学术卫生系统的有效策略.
- 结果支持这些元素的整合,以加强系统学习和协作.
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