控制室中的多任务和中断:事件,原因和应对策略
Haijing Tang1, Qin Gao1, Xinyun Li1
1Department of Industrial Engineering, Tsinghua University, Beijing, China.
Ergonomics
|March 11, 2026
概括
在核电站 (NPP) 控制室中,多任务和中断是常见的. 运营商制定策略来管理这些事件,表明系统管理是关键,而不是消除.
科学领域:
- 人类因素工程 人类因素工程
- 核安全问题 核安全问题
- 认知心理学 认知心理学
背景情况:
- 复杂的控制室中的多任务和中断,如核电站 (NPP),是人类错误的公认贡献者.
- 了解这些事件的动态和操作员对这些事件的反应对于提高安全和效率至关重要.
研究的目的:
- 调查发生的情况,原因和运营商对核电站控制室的多任务和中断的反应.
- 在高风险的操作环境中提供对这些现象的细微了解.
主要方法:
- 采用混合方法方法,整合了现场观测,模拟器观测和深度采访.
- 数据收集的重点是量化中断频率,确定潜在原因和应对策略.
主要成果:
- 多任务/中断频率记录在每小时3.19次 (常规) 和每小时17.5次 (紧急) 的场景中.
- 对多任务/中断的16个不同的原因被确定并分类 (内部/外部驱动,有目的/无目的).
- 核电站运营商利用各种组织,程序,培训和技术措施来管理这些事件.
结论:
- 多任务和中断是核电站控制室操作的固有方面.
- 有效的管理需要系统战略,承认和解决这些事件的复杂性.
- 这些发现提倡从简单地消除中断转向开发强大的系统管理方法.
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