人工智能增强的对话代理用于喘患者个性化喘支持:跨部分调查研究中的参与,价值和有效性的因素
Laura Moradbakhti1, Dorian Peters2, Jennifer K Quint1
1Dyson School of Design Engineering, Faculty of Engineering, Imperial College London, South Kensington Campus, 25 Exhibition Road, London, SW7 2AZ, United Kingdom.
JMIR human factors
|March 11, 2026
概括
大多数患有喘的成年人有兴趣使用聊天机器人进行健康教育和自我管理支持. 患者的参与受感知喘严重程度和对自我管理的信心的影响,他们更喜欢通过WhatsApp24/7访问.
科学领域:
- 数字健康数字健康
- 医疗信息学 医疗信息学
- 患者参与 患者参与
背景情况:
- 英国的喘死亡率是欧洲最高的,许多患者获得基本护理的机会有限.
- 迫切需要创新的方法来提供喘健康教育和自我管理支持.
- 移动聊天机器人为方便,个性化的喘护理提供了潜在的解决方案.
研究的目的:
- 评估患者对使用聊天机器人用于喘管理的兴趣.
- 为了确定影响患者参与喘聊天机器人的因素.
- 探索移动喘聊天机器人的首选功能和访问方法.
主要方法:
- 一项调查对1257名成年喘患者进行了调查.
- 该调查是由临床医生,患者和技术专家共同开发的.
- 研究了聊天机器人的有效性,价值和参与度的关键因素.
主要成果:
- 53%的成人喘患者表示有兴趣使用聊天机器人.
- 在患有更严重喘和较低自我管理信心的患者中,兴趣更高.
- 患者倾向于24/7访问,个性化和WhatsApp作为首选的平台.
结论:
- 聊天机器人有望改善喘护理的可访问性和支持.
- 解决隐私问题和建立对技术的信任对于采用至关重要.
- 提供了优化聊天机器人设计以提供有效的健康支持的建议.
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