一个以用户为中心的界面设计框架,用于老年人的DELONELINESS系统:设计指标的开发和优先级
Yi Zhou1, Jessica Rees2, Faith Matcham3
1Department of Engineering, King's College London, Strand Campus, Strand, London, WC2R 2LS, United Kingdom, 44 020 7836 5454.
这项研究开发了一种以用户为中心的设计框架,用于对抗老年人孤独的数字工具. 信任,安全,易用性和可访问性是有效技术参与的关键指标.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 数字健康数字健康
背景情况:
- 老年人的孤独是一个重要的公共卫生问题,与认知衰退和抑郁症有关.
- 数字健康技术为监测和缓解孤独提供了潜力.
- 有效的数字健康解决方案需要设计为老年人理解,信任和舒适的用户界面.
研究的目的:
- 为老年人开发面向用户的界面设计指标的以用户为中心的层次框架.
- 以DELONELINESS (健康老龄化设计:减少老年人孤独感的智能系统) 系统为基础.
主要方法:
- 一种混合方法的方法,整合文献审查,重点小组和专家咨询.
- 分析层次流程 (AHP) 用于权衡20名专家的7个第一级和26个第二级指标.
- 通过与理想解决方案相似的顺序偏好技术 (TOPSIS) 用于评估3个接口设计解决方案.
主要成果:
- 通过一致的AHP矩阵 (CR <0.1) 和良好的评价者间协议 (肯德尔的W) 实现了专家共识.
- 最高权重的第一级指标:信任和安全 (0.206),易用性 (0.187) 和可访问性 (0.167).
- 设计解决方案2在TOPSIS中得分最高 (C=0.877),突出了清晰的路径,视觉清晰度和指导反.
结论:
- 建立了一个以用户为中心的界面设计框架,用于监测老年人的孤独感.
- 该框架整合了用户见解,文献和专家共识,用于基于数据的设计优先级.
- 为老年人创造富有同情心,包容性和值得信赖的数字心理健康技术提供实用指导.
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