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Updated: Mar 13, 2026

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用自动化药房系统在医院提供门诊药房服务的患者经验:跨部分研究
Ali Jasem Buabbas1, Fatemah Mohammad Alsaleh2, Mariam Alsanafi2
1Department of Community Medicine and Behavorial Sciences, College of Medicine, Kuwait University, Hawalli, Jabriya, 13009, Kuwait, +965 90968464.
JMIR medical informatics
|March 11, 2026
概括
患者对自动化药房系统表示高度满意,并指出药物错误减少和节省时间等好处. 这些系统增强了门诊药房服务和患者护理.
科学领域:
- 医疗信息学 医疗信息学
- 药房实践 在药房实践中
- 患者体验 患者体验
背景情况:
- 医疗技术的进步已经改变了医院药房.
- 药房的电子系统为患者的护理和安全提供了可感知的好处.
- 了解患者对自动化门诊药房服务的体验至关重要.
研究的目的:
- 调查患者对自动化门诊药房服务的体验.
- 探索患者对医院这些服务的满意度.
主要方法:
- 进行了一项横截面研究.
- 一个在线问卷评估了患者的体验.
- 该研究的重点是科威特政府医院实施自动化药房系统.
主要成果:
- 近95%的参与者对自动化药房服务感到满意.
- 关键的好处包括预防药物错误 (50.7%) 和节省时间 (85.6%).
- 59.9%的参与者报告说,更容易获得处方信息.
结论:
- 患者对自动化门诊药房服务的体验通常是积极的.
- 在药物收集和整体服务质量方面,观察到高满意度.
- 自动化系统有助于改善患者护理和药房效率.
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