通过非货币激励来提高养老院员工的留守率:焦点小组的见解
Harshitha Ramanan1, Melissa Kalarchian2, Anthony Pezzone1
1Department of Health, Exercise & Applied Science, John G. Rangos, Sr. School of Health Sciences, Duquesne University, Pittsburgh, PA, USA.
概括
通过提供有针对性的激励措施,可以减少美国养老院的高护理人员流动. 认可,积极的工作场所文化以及教育机会等福利是改善员工在长期护理中的保留的关键.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 老年学是一门学科.
背景情况:
- 美国养老院的员工周转率是一个重大问题,护理人员的年周转率为48.71%.
- 高周转率对长期护理机构的住户护理质量和幸福感产生负面影响.
研究的目的:
- 探索影响养老院员工留守的因素.
- 确定可能有助于改善长期护理人员留在长期护理中的潜在激励措施.
主要方法:
- 定性研究涉及3个重点小组和31个养老院员工.
- 专题分析用于分析焦点小组讨论中的数据.
主要成果:
- 四个主要主题出现了:认可 (口头,书面,有形奖励),文化 (人际关系动态,灵活性,管理),营养 (食物,饮料) 和其他激励措施 (教育福利,职业晋升).
- 传统福利,如工资和病假,也被认为是重要的留住因素.
结论:
- 激励措施可以影响护理人员继续在长期护理机构工作的意图.
- 需要对特定的员工群体和政策策略进行进一步的研究,以有效地实施保留激励措施.
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