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医疗错误后加强应对和沟通策略:为儿科住院医生提供视频案例场景研讨会
Uma Rao1, Celine Payne1, Hillary Zieve2
1Medical Student, University of California, Irvine, School of Medicine.
MedEdPORTAL : the journal of teaching and learning resources
|March 13, 2026
概括
一个虚拟研讨会提高了儿科住院人员在沟通医疗错误和应对相关情绪方面的信心. 该培训提高了披露和汇报的技能,解决了居民教育的关键需求.
科学领域:
- 医学教育 医学教育
- 患者安全 患者安全
- 住院培训 培训 住院培训
背景情况:
- 医疗错误可能会对医护人员的情感健康和信心产生负面影响.
- 现有的针对居民的错误披露和应对策略的培训是有限的.
研究的目的:
- 评估一场虚拟研讨会的有效性,旨在教导儿科住院医生在医疗错误后的沟通和应对策略.
- 评估居民自我感知的信心和与医疗错误披露和管理相关的技能的变化.
主要方法:
- 为第一年儿科住院医生开发了一个为期1小时的虚拟研讨会,结合视频案例场景,讨论和专家意见.
- 在研讨会前和之后的调查中,使用4点的利克特比例表来衡量参与者的自我感知信心.
- 使用对联t试验来比较前/后平均值的统计学意义.
主要成果:
- 所有78名参与者都完成了调查,显示了与沟通,应对策略的舒适度在统计学上显著增加,并认识到需要汇报.
- 居民报告说他们经历了一系列复杂的情绪,并强调需要专门的支持.
- 研讨会有效地提高了自我感知的沟通和应对技巧.
结论:
- 视频案例场景和促进反思是有效的提高儿科住院医生管理医疗错误的技能.
- 这种工作坊模型可以被其他机构调整,以加强患者安全和专业发展方面的居民培训.
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