行动中的领导:探索护士领导者在创造文明方面的经验和实践:一个建构主义的理论
Marianne Ota1, Julia Gilbert1, Louisa Lam1,2,3
1Institute of Health and Wellbeing, Federation University Australia, Mt Helen Campus P.O. Box 663, Ballarat, 3353, Victoria, Australia, federation.edu.au.
Journal of nursing management
|March 14, 2026
概括
护士领导者通过承认,沟通,教学和支持他们的团队来培养礼貌. 这些做法对于澳大利亚卫生机构的护士福利和高质量的患者护理至关重要.
科学领域:
- 护理领导力 护理领导力
- 医疗保健管理的管理
- 组织行为 组织行为
背景情况:
- 礼貌对于护士的福祉和高质量的患者护理至关重要.
- 护士领导者显著影响团队的行为和期望.
- 了解护士领导者在创造礼貌方面的做法是必不可少的.
研究的目的:
- 探索护士领导者在促进和维护礼貌方面的经验.
- 专注于澳大利亚的区域和农村卫生和老年护理环境.
主要方法:
- 构造主义基于理论的方法论.
- 澳大利亚维多利亚州11名地区和农村护士领导人的个人采访.
- 使用反射性和恒定比较进行分析.
主要成果:
- 开发了ACTS理论,用于在护理中创造礼貌.
- 确定了四个核心元素:承认,沟通,教学,支持.
- 关键实践包括承认技能/情况,富有同情心的沟通,角色模拟和提供支持.
结论:
- 需要对预制,指导和问责制计划进行持续评估.
- 建议提高护士领导者的沟通和领导能力.
- 对护理劳动力来说,解决礼貌问题至关重要.
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