以用户为中心的交互设计,以提高医疗保健环境中的专业福利
Maria Chiara Caschera1, Tiziana Guzzo1
1Institute for Research on Population and Social Policies (IRPPS), National Research Council (CNR), Via Palestro 32, 00185 Rome, Italy.
Healthcare (Basel, Switzerland)
|March 14, 2026
概括
本研究介绍了一个以用户为中心的设计框架,通过将用户需求转化为可操作的要求来改进医疗保健应用程序. 该框架增强了要求提取,并促进了利益相关者的协调,以获得更好的设计结果.
科学领域:
- 人与计算机的交互
- 医疗保健信息学 医疗保健信息学
- 软件工程 软件工程 软件工程
背景情况:
- 以用户为中心的设计 (UCD) 对于医疗保健应用程序来说至关重要,以满足用户的需求并提高可用性.
- 医疗保健的UCD面临的挑战包括各种需求,有限的用户访问,复杂的工作流程和组织约束.
- 提出了一个新的框架,以系统地解决这些挑战,识别并将用户需求转化为设计要求.
研究的目的:
- 为医疗保健应用提供以用户为中心的交互设计框架.
- 系统地支持用户需求的识别和转化为可操作的设计要求.
- 在医疗保健机构内解决用户需求识别方面的挑战.
主要方法:
- 该框架将UCD原则与生成工具相结合,使用Persona-and-Scenario方法.
- 医疗保健利益相关者的积极参与确保捕捉用户的明确和潜在需求.
- 人格与场景方法将用户的见解转化为可操作的设计要求.
主要成果:
- 该框架通过两个共同设计活动进行了测试,对数据收集,可视化,交互和隐私产生了反.
- 共同设计活动的见解为KEEPCARING项目中的变化管理平台 (CMP) 的需求提供了信息.
- 反涵盖了功能,可用性和接口要求,展示了实际应用.
结论:
- 该框架提供了一个结构化,以场景为驱动的过程,让利益相关者参与未来国家的设想.
- 该框架在加强要求提取和跨利益相关者调整方面显示出前景.
- 该框架的应用导致了更高质量的,与环境相关的设计要求.
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